What services does Rent View provide for customers overseas or in other states within Australia?

• A1: Rent View specialises in providing virtual rental inspection services for customers who are unable to attend property viewings in person. Our team conducts live video inspections and shares real-time updates. If our customers cannot attend the virtual property inspection, we also provide post-inspection media for a comprehensive viewing experience, including photos and videos.

How can I book a rental inspection with Rent View if I'm overseas or in another state?

• A2: Booking with Rent View is easy! Visit our website and press the top right-hand corner button "Contact" or via "WhatsApp" to provide your details and the links to properties you're interested in. Then, our customer services team member will contact you and confirm the payment details and methods for you.

What languages does Rent View support for communication with overseas customers?

• A3: Rent View has a multilingual team fluent in English, Mandarin and Cantonese. This ensures clear communication and personalized assistance, catering to the diverse needs of our customers.

Can I participate in the inspection in real time, even if I'm in a different time zone?

• A4: Absolutely! Rent View accommodates customers in various time zones. Our flexible scheduling system allows you to book a convenient time, and our team will conduct the live inspection, providing you with a real-time view of the property.

What happens if I cannot attend the live video inspection?

• A5: If you're unable to attend the live inspection, don't worry! Rent View provides a comprehensive package of photos and videos post-inspection. This allows you to review the property at your convenience.

Are Rent View's virtual inspection process available in multiple languages?

• A6: Yes, Rent View provides video calls for virtual inspection in multiple languages, including English, Mandarin, and Cantonese. We aim to make the entire process, from booking to understanding the property details, as smooth as possible for our diverse clientele.

How can I book a rental inspection with Rent View using a property link from Real Estate or Domain?

• A7: Booking with Rent View is a breeze! Copy and paste the property link from Real Estate or Domain into our contact form on our website and provide your selected time. Please provide your details, and our team will take care of the rest.

Can I book an inspection for any property listed on Real Estate or Domain?

• A8: Absolutely! You can either book it on the Real Estate or Domain website, or our team can assist you in booking inspections for any property listed on Real Estate or Domain. Just share the property link with us, and our team will coordinate the inspection on your behalf. After confirming the date and inspection, we will arrange an online meeting with you in real time for the open inspection.

What information do I need to provide when I want to book services from Rent View?

• A9: Along with the property link, you'll need to select preferred inspection dates and times, provide your contact details, and any specific preferences you may have. This information helps us tailor the inspection to your needs.

Is there a timeframe within which I can book an inspection using a property link?

• A10: You are encouraged to first check the designated open house times for the property on the Real Estate or Domain websites. Reservations for inspections must be made through the property's website link at least 7 days in advance. Please forward the confirmed date and time to our staff, who will attend the on-site viewing on your behalf.

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• Alternatively, you may contact our company directly, and we can help you book the inspection on your behalf by using your personal information. This allows you to choose dates and times that best suit your needs for an online property inspection.

What happens after I submit the property link and book an inspection?

• A11: Once you submit the property link and complete the booking process, our team will confirm the inspection details with you. We'll coordinate with the property management and inspect on your behalf.

What if I have multiple properties in mind for inspection?

• A12: No problem! If you have multiple properties in mind, you can provide the links for each one in the booking form. Our team will contact you and we will provide a discount price to you.